Privacy policy

Who is responsible

Off-Shore.net is a service of Euro Commerce LLC, 8203 Bluestar Circle, Orlando, FL 32819, United States. Our representative office is at Nikole Pašića 24, 21000 Novi Sad, Serbia. For any question about your data, write to office@off-shore.net.

What the enquiry form collects

Required: your name, email address, the service you are interested in and a short description of your business or question. Optional: phone number, country of residence, preferred jurisdiction, preferred contact channel (email, phone, WhatsApp or Viber) and a preferred date and time for a call.

We also record your consent, the language of the page, the page address, the page that referred you to the site and any campaign tags (UTM parameters) in the link you arrived with. The form does not ask for identity documents; please do not send them through it.

Your IP address and email address are also used to limit repeated submissions. For that we keep a one-way keyed hash of each, never the address itself, and the hash is deleted with the first enquiry the site receives after one hour. The IP address is not saved with the enquiry.

Like any web server, ours writes technical access logs: IP address, time, the address requested and the browser. We use them only to keep the site secure and to find errors, never for marketing, and we do not link them to enquiries. You can ask us to delete entries about you.

Why we use it

We use these details to answer your enquiry, prepare an offer or propose a consultation, and keep a record of our correspondence. The legal basis is your consent and the steps you ask us to take before a possible contract. You can withdraw consent at any time; this does not affect processing that happened before.

Where your enquiry goes

Each enquiry is saved as a file on our web server, outside the public part of the site. The server is rented from Hetzner Online GmbH in the European Union.

The enquiry is emailed to office@off-shore.net. This mailbox forwards messages to the mailboxes of our team members, some of which are provided by Google.

The enquiry is also entered in our customer relationship system, Bitrix24, which processes it on our behalf. We send you an automatic confirmation of receipt by email.

We do not sell your data or use it for advertising.

How long we keep it

We keep enquiries as part of our business records, so that we can follow up on your matter and keep track of our correspondence. You can ask us at any time to delete your enquiry, and we will do so unless the law requires us to keep it.

Cookies and analytics

The site uses two cookies of its own: offshore_locale remembers the language you choose, and offshore_consent remembers your cookie choice. On a first visit without a language preference, the site may look up your country in a local database on our server; your IP address is not stored.

We use Google Analytics 4 only if you accept analytics cookies in the banner shown on your first visit. Until you choose, and if you reject them, the Google Analytics script is not loaded and no data is sent to Google. If you accept, Google Analytics sets its cookies and receives data about your visit, including the event that an enquiry was sent, with its language, service, jurisdiction and page. Advertising storage and ad personalization stay switched off. The legal basis is your consent, which you can change or withdraw at any time with the Cookie settings link at the bottom of every page.

The campaign details of your visit stay in your browser’s session storage until you close the tab, so they can be sent with an enquiry.

Each cookie, its purpose and its duration are listed in our Cookie policy.

Your rights

You can ask for access to your data, a copy, correction, deletion or restriction, and you can object to processing. Write to office@off-shore.net and we will reply within 30 days. You can also complain to the data protection authority in your country.